Privacy Policy

 

INTRODUCTION

SOLAS NEON UNDERSTANDS THAT YOUR PRIVACY IS IMPORTANT TO YOU AND THAT YOU CARE ABOUT HOW YOUR PERSONAL DATA IS USED AND SHARED ONLINE. WE RESPECT AND VALUE THE PRIVACY OF EVERYONE WHO VISITS THIS WEBSITE, WWW.SOLASNEON.CO.UK (“OUR SITE”) AND WILL ONLY COLLECT AND USE PERSONAL DATA IN WAYS THAT ARE DESCRIBED HERE, AND IN A MANNER THAT IS CONSISTENT WITH OUR OBLIGATIONS AND YOUR RIGHTS UNDER THE LAW.

PLEASE READ THIS PRIVACY POLICY CAREFULLY AND ENSURE THAT YOU UNDERSTAND IT. YOUR ACCEPTANCE OF OUR PRIVACY POLICY IS DEEMED TO OCCUR UPON YOUR FIRST USE OF OUR SITE. IF YOU DO NOT ACCEPT AND AGREE WITH THIS PRIVACY POLICY, YOU MUST STOP USING OUR SITE IMMEDIATELY.

1. DEFINITIONS AND INTERPRETATION


IN THIS POLICY, THE FOLLOWING TERMS SHALL HAVE THE FOLLOWING MEANINGS:  

  • “ACCOUNT” MEANS AN ACCOUNT REQUIRED TO ACCESS AND/OR USE CERTAIN AREAS AND FEATURES OF OUR SITE;

  • “COOKIE” MEANS A SMALL TEXT FILE PLACED ON YOUR COMPUTER OR DEVICE BY OUR SITE WHEN YOU VISIT CERTAIN PARTS OF OUR SITE AND/OR WHEN YOU USE CERTAIN FEATURES OF OUR SITE. DETAILS OF THE COOKIES USED BY OUR SITE ARE SET OUT, BELOW IN SECTION 12;

  • “PERSONAL DATA” MEANS ANY AND ALL DATA THAT RELATES TO AN IDENTIFIABLE PERSON WHO CAN BE DIRECTLY OR INDIRECTLY IDENTIFIED FROM THAT DATA. IN THIS CASE, IT MEANS PERSONAL DATA THAT YOU GIVE TO US VIA OUR SITE. THIS DEFINITION SHALL, WHERE APPLICABLE, INCORPORATE THE DEFINITIONS PROVIDED IN THE EU REGULATION 2016/679 – THE GENERAL DATA PROTECTION REGULATION (“GDPR”); AND

  • WE/US/OUR” MEANS SOLAS NEON WHOSE REGISTERED ADDRESS AS A SOLE TRADER IS AVAILABLE ON REQUEST AS IT IS PERSONAL INFORMATION.

2. INFORMATION ABOUT US

OUR SITE IS OWNED AND OPERATED BY SOLAS NEON, REGISTERED SOLE TRADER IN THE UK, WHOSE REGISTERED ADDRESS IS AVAILABLE ON REQUEST AS IT IS PERSONAL INFORMATION.

OUR DATA PROTECTION OFFICER CAN BE CONTACTED BY EMAIL AT HELLO@SOLASNEON.CO.UK BY TELEPHONE ON REQUEST.

3. WHAT DOES THIS POLICY COVER?

THIS PRIVACY POLICY APPLIES ONLY TO YOUR USE OF OUR SITE. OUR SITE MAY CONTAIN LINKS TO OTHER WEBSITES. PLEASE NOTE THAT WE HAVE NO CONTROL OVER HOW YOUR DATA IS COLLECTED, STORED, OR USED BY OTHER WEBSITES AND WE ADVISE YOU TO CHECK THE PRIVACY POLICIES OF ANY SUCH WEBSITES BEFORE PROVIDING ANY DATA TO THEM.

4. YOUR RIGHTS

AS A DATA SUBJECT, YOU HAVE THE FOLLOWING RIGHTS UNDER THE GDPR, WHICH THIS POLICY AND OUR USE OF PERSONAL DATA HAVE BEEN DESIGNED TO UPHOLD:

  • THE RIGHT TO BE INFORMED ABOUT OUR COLLECTION AND USE OF PERSONAL DATA;

  • THE RIGHT OF ACCESS TO THE PERSONAL DATA WE HOLD ABOUT YOU (SEE SECTION 12);

  • THE RIGHT TO RECTIFICATION IF ANY PERSONAL DATA WE HOLD ABOUT YOU IS INACCURATE OR INCOMPLETE (PLEASE CONTACT US USING THE DETAILS IN SECTION 14);

  • THE RIGHT TO BE FORGOTTEN – I.E. THE RIGHT TO ASK US TO DELETE ANY PERSONAL DATA WE HOLD ABOUT YOU (WE ONLY HOLD YOUR PERSONAL DATA FOR A LIMITED TIME, AS EXPLAINED IN SECTION 6 BUT IF YOU WOULD LIKE US TO DELETE IT SOONER, PLEASE CONTACT US USING THE DETAILS IN SECTION 14);

  • THE RIGHT TO RESTRICT (I.E. PREVENT) THE PROCESSING OF YOUR PERSONAL DATA;

  • THE RIGHT TO DATA PORTABILITY (OBTAINING A COPY OF YOUR PERSONAL DATA TO RE-USE WITH ANOTHER SERVICE OR ORGANISATION);

  • THE RIGHT TO OBJECT TO US USING YOUR PERSONAL DATA FOR PARTICULAR PURPOSES; AND

  • RIGHTS WITH RESPECT TO AUTOMATED DECISION MAKING AND PROFILING.

IF YOU HAVE ANY CAUSE FOR COMPLAINT ABOUT OUR USE OF YOUR PERSONAL DATA, PLEASE CONTACT US USING THE DETAILS PROVIDED IN SECTION 14 AND WE WILL DO OUR BEST TO SOLVE THE PROBLEM FOR YOU. IF WE ARE UNABLE TO HELP, YOU ALSO HAVE THE RIGHT TO LODGE A COMPLAINT WITH THE UK’S SUPERVISORY AUTHORITY, THE INFORMATION COMMISSIONER’S OFFICE.

FOR FURTHER INFORMATION ABOUT YOUR RIGHTS, PLEASE CONTACT THE INFORMATION COMMISSIONER’S OFFICE OR YOUR LOCAL CITIZENS ADVICE BUREAU.

5. WHAT DATA DO WE COLLECT? 

DEPENDING UPON YOUR USE OF OUR SITE, WE MAY COLLECT SOME OR ALL OF THE FOLLOWING PERSONAL DATA (PLEASE ALSO SEE SECTION 13 ON OUR USE OF COOKIES AND SIMILAR TECHNOLOGIES:

  • NAME;

  • BUSINESS/COMPANY NAME

  • JOB TITLE;

  • PROFESSION;

  • CONTACT INFORMATION SUCH AS EMAIL ADDRESSES, BUSINESS ADDRESS AND TELEPHONE NUMBERS;

  • IP ADDRESS;

  • WEB BROWSER TYPE AND VERSION;

  • OPERATING SYSTEM;

  • A LIST OF URLS STARTING WITH A REFERRING SITE, YOUR ACTIVITY ON OUR SITE, AND THE SITE YOU EXIT TO;

6. HOW DO WE USE YOUR DATA?

SOME OR ALL OF YOUR DATA MAY BE STORED OUTSIDE OF THE EUROPEAN ECONOMIC AREA (“THE EEA”) (THE EEA CONSISTS OF ALL EU MEMBER STATES, PLUS NORWAY, ICELAND, AND LIECHTENSTEIN). YOU ARE DEEMED TO ACCEPT AND AGREE TO THIS BY USING OUR SITE AND SUBMITTING INFORMATION TO US. IF WE DO STORE DATA OUTSIDE THE EEA, WE WILL TAKE ALL REASONABLE STEPS TO ENSURE THAT YOUR DATA IS TREATED AS SAFELY AND SECURELY AS IT WOULD BE WITHIN THE UK AND UNDER THE GDPR INCLUDING:

DATA SECURITY IS VERY IMPORTANT TO US, AND TO PROTECT YOUR DATA WE HAVE TAKEN SUITABLE MEASURES TO SAFEGUARD AND SECURE DATA COLLECTED THROUGH OUR SITE.

STEPS WE TAKE TO SECURE AND PROTECT YOUR DATA INCLUDE: 

  • STORING IT SECURELY ON PASSWORD PROTECTED COMPUTERS

  • ENSURING THAT ONLY THIRD PARTIES THAT ARE NEEDED TO COMPLETE THE SERVICE ARE USED

7. DO WE SHARE YOUR DATA?

WE MAY SOMETIMES CONTRACT WITH THIRD PARTIES TO SUPPLY SERVICES TO YOU ON OUR BEHALF. THESE MAY INCLUDE PAYMENT PROCESSING, DELIVERY OF GOODS, SEARCH ENGINE FACILITIES, ADVERTISING, AND MARKETING. IN SOME CASES, THE THIRD PARTIES MAY REQUIRE ACCESS TO SOME OR ALL OF YOUR DATA. WHERE ANY OF YOUR DATA IS REQUIRED FOR SUCH A PURPOSE, WE WILL TAKE ALL REASONABLE STEPS TO ENSURE THAT YOUR DATA WILL BE HANDLED SAFELY, SECURELY, AND IN ACCORDANCE WITH YOUR RIGHTS, OUR OBLIGATIONS, AND THE OBLIGATIONS OF THE THIRD PARTY UNDER THE LAW.

8. WHAT HAPPENS IF OUR BUSINESS CHANGES HANDS?

WE MAY, FROM TIME TO TIME, EXPAND OR REDUCE OUR BUSINESS AND THIS MAY INVOLVE THE SALE AND/OR THE TRANSFER OF CONTROL OF ALL OR PART OF OUR BUSINESS. ANY PERSONAL DATA THAT YOU HAVE PROVIDED WILL, WHERE IT IS RELEVANT TO ANY PART OF OUR BUSINESS THAT IS BEING TRANSFERRED, BE TRANSFERRED ALONG WITH THAT PART AND THE NEW OWNER OR NEWLY CONTROLLING PARTY WILL, UNDER THE TERMS OF THIS PRIVACY POLICY, BE PERMITTED TO USE THAT DATA ONLY FOR THE SAME PURPOSES FOR WHICH IT WAS ORIGINALLY COLLECTED BY US.

IN THE EVENT THAT ANY OF YOUR DATA IS TO BE TRANSFERRED IN SUCH A MANNER, YOU WILL BE CONTACTED IN ADVANCE AND INFORMED OF THE CHANGES. WHEN CONTACTED YOU WILL HOWEVER, BE GIVEN THE CHOICE TO HAVE YOUR DATA DELETED OR WITHHELD FROM THE NEW OWNER OR CONTROLLER.

9. HOW CAN YOU CONTROL YOUR DATA?


WHEN YOU SUBMIT PERSONAL DATA VIA OUR SITE, YOU MAY BE GIVEN OPTIONS TO RESTRICT OUR USE OF YOUR DATA. IN PARTICULAR, WE AIM TO GIVE YOU STRONG CONTROLS ON OUR USE OF YOUR DATA FOR DIRECT MARKETING PURPOSES (INCLUDING THE ABILITY TO OPT-OUT OF RECEIVING EMAILS FROM US WHICH YOU MAY DO BY UNSUBSCRIBING USING THE LINKS PROVIDED IN OUR EMAILS AND AT THE POINT OF PROVIDING YOUR DETAILS.)

YOU MAY ALSO WISH TO SIGN UP TO ONE OR MORE OF THE PREFERENCE SERVICES OPERATING IN THE UK: THE TELEPHONE PREFERENCE SERVICE (“THE TPS”), THE CORPORATE TELEPHONE PREFERENCE SERVICE (“THE CTPS”), AND THE MAILING PREFERENCE SERVICE (“THE MPS”). THESE MAY HELP TO PREVENT YOU RECEIVING UNSOLICITED MARKETING. PLEASE NOTE, HOWEVER, THAT THESE SERVICES WILL NOT PREVENT YOU FROM RECEIVING MARKETING COMMUNICATIONS THAT YOU HAVE CONSENTED TO RECEIVING.
 

10. YOUR RIGHT TO WITHHOLD INFORMATION 

YOU MAY ACCESS CERTAIN AREAS OF OUR SITE WITHOUT PROVIDING ANY DATA AT ALL. HOWEVER, TO USE ALL FEATURES AND FUNCTIONS AVAILABLE ON OUR SITE YOU MAY BE REQUIRED TO SUBMIT OR ALLOW FOR THE COLLECTION OF CERTAIN DATA, SUCH AS DATA FROM COOKIES.

YOU MAY RESTRICT OUR USE OF COOKIES. FOR MORE INFORMATION, SEE SECTION 12.

11.  HOW CAN YOU ACCESS YOUR DATA?

YOU HAVE THE RIGHT TO ASK FOR A COPY OF ANY OF YOUR PERSONAL DATA HELD BY US (WHERE SUCH DATA IS HELD). UNDER THE GDPR, NO FEE IS PAYABLE AND WE WILL PROVIDE ANY AND ALL INFORMATION IN RESPONSE TO YOUR REQUEST FREE OF CHARGE. PLEASE CONTACT US FOR MORE DETAILS AT HELLO@SOLASNEON.CO.UK, OR USING THE CONTACT DETAILS BELOW IN SECTION 14.

12. OUR USE OF COOKIES

OUR SITE MAY PLACE AND ACCESS CERTAIN FIRST PARTY COOKIES ON YOUR COMPUTER OR DEVICE. FIRST PARTY COOKIES ARE THOSE PLACED DIRECTLY BY US AND ARE USED ONLY BY US. WE USE COOKIES TO FACILITATE AND IMPROVE YOUR EXPERIENCE OF OUR SITE AND TO PROVIDE AND IMPROVE OUR SERVICES. BY USING OUR SITE YOU MAY ALSO RECEIVE CERTAIN THIRD PARTY COOKIES ON YOUR COMPUTER OR DEVICE. THIRD PARTY COOKIES ARE THOSE PLACED BY WEBSITES, SERVICES, AND/OR PARTIES OTHER THAN US. THIRD PARTY COOKIES ARE USED ON OUR SITE FOR <<INSERT DESCRIPTION OF USE OF THIRD PARTY COOKIES, E.G. ADVERTISING SERVICES>>. IN ADDITION, OUR SITE USES ANALYTICS SERVICES PROVIDED BY SQUARESPACE AND GOOGLE ANALYTICS, WHICH ALSO USE COOKIES. WEBSITE ANALYTICS REFERS TO A SET OF TOOLS USED TO COLLECT AND ANALYSE USAGE STATISTICS, ENABLING US TO BETTER UNDERSTAND HOW PEOPLE USE OUR SITE. FOR MORE DETAILS, PLEASE REFER TO SQUARESPACE'S COOKIE POLICY HERE, THE COOKIE'S SQUARESPACE APPLIES TO THE SITE, AND GOOGLE ANALYTIC'S COOKIE POLICY AND USAGE HERE

13. CONTACTING US

IF YOU HAVE ANY QUESTIONS ABOUT OUR SITE OR THIS PRIVACY POLICY, PLEASE CONTACT US BY EMAIL AT HELLO@SOLASNEON.CO.UK, BY TELEPHONE ON REQUEST. PLEASE ENSURE THAT YOUR QUERY IS CLEAR, PARTICULARLY IF IT IS A REQUEST FOR INFORMATION ABOUT THE DATA WE HOLD ABOUT YOU (AS UNDER SECTION 5, ABOVE).

14. CHANGES TO OUR PRIVACY POLICY

WE MAY CHANGE THIS PRIVACY POLICY FROM TIME TO TIME (FOR EXAMPLE, IF THE LAW CHANGES). ANY CHANGES WILL BE IMMEDIATELY POSTED ON OUR SITE AND YOU WILL BE DEEMED TO HAVE ACCEPTED THE TERMS OF THE PRIVACY POLICY ON YOUR FIRST USE OF OUR SITE FOLLOWING THE ALTERATIONS. WE RECOMMEND THAT YOU CHECK THIS PAGE REGULARLY TO KEEP UP-TO-DATE.

WHAT WE DO:

Solas neon is a bespoke neon workshop based in Edinburgh specialising in custom made neon signs. We work with our clients to build the most eye catching and unique neon lights for businesses, interiors, homes or office. Our own neon designs are available from our online shop or through our hiring service. We are the only supplier of rental neons in Scotland for weddings or other events. Hassle-free, simple and affordable - we make it easy to have that custom neon light or sign for your wedding day or other special event. 

Looking to buy that perfect custom made neon sign? At Solas Neon we are one of the last neon light fabricators in Scotland, working with building bespoke neon signs for home and interiors. Whether it’s that idea you’ve always had or that neon you’d love to hire for your wedding day we do it all. Get in touch!

Handcrafting neon signs are our passion. From our workshop in Edinburgh we provide neon signs for customers and clients across Scotland. No job is too small or large and we work tirelessly with clients to create pieces that are unique and bespoke. Our neon light hiring service will launch in March 2019 provide neon signage, neon marque letters and other props for weddings and other events for an affordable price. The future is bright! Neon bright! 

Solas Neon workshop, based in Edinburgh Scotland serves Glasgow, Dundee, Aberdeen and the rest of the UK with custom made neon designs that reflect our ethos of approaching each project with an out of the box mindset. We aim to create neon signs that stand out amongst the rest with bold creative outcomes.  

Solas Neon is proud to be offering a new wide range of signage options ranging, and not excluding neon lighting, lightboxes, projecting signs, illuminated signs and shopfronts. More coming soon. Our aim is to bring together old and new, old school methods with new school thinking. With years of experience in neon sign fabrication we are pleased to announce that we’ll be branching out to other bespoke signage options.

We sell a range of off the shelve neons and bespoke signs which are all fully customisable and ready for dispatch anywhere in the UK. Everything is designed to be fully self installable and ready to use right out of the box. Our glass neons are made on order in our Edinburgh workshop by skilled makers.

Looking for something a bit different? Our range of wooden and metal illuminated lightboxes are perfect for creating big impact for small budgets. With a free design service and fully customisable graphic options we working directly with you to create a completely unique sign for your home or business.

Want to hire neon? We have you covered! Want to learn how to make neon? Yup, you guessed it, do that too!

View our listing directory on Film Bang here

View us on Edinburgh’s Lockdown Economy listing here